Casitsu Casino operated by DAMA N.V. Casinos

 

Casitsu Casino is owned and operated by Dama N.V., a company registered and established under the laws of Curacao. Dama N.V. is licensed and regulated by Antillephone N.V. (license no. 8048/JAZ2020-013). Dama N.V.’s registration number is 152125 and its registered address is Julianaplein 36, Willemstad, Curaçao. Strukin Ltd. is a subsidiary of Dama N.V., acting as an Agent on behalf of Dama N.V., registered in Cyprus with registered address Pavlov Nirvana & Aipeias, 4, ALPHA TOWER, Floor 1, Flat 11, 3021, Limassol, Cyprus, and registration number ΗΕ 407624. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling.

Bonus Terms and Conditions

In case of any discrepancy between the English version and any non-English version of these Terms and Conditions, the English version shall always prevail.

1.All and any bonuses are available to players from any countries unless otherwise stated. Players from Sweden (SE) and Finland (FI) are not eligible for bonus promotions.

2. All bonuses are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Neteller etc), IP, and shared computer, e.g. public library or workplace.

3. The following minimum deposits have to be made in order to claim any of the available bonus offers:

  • 1st Deposit Bonus – Code – SHODAN: 20 USD, 20 EUR, 20 CAD, 20 AUD, 20 NZD, 200 NOK, 85 PLN, 2,500 JPY…
  • 2nd Deposit Bonus – Code – NIDAN: 20 USD, 20 EUR, 20 CAD, 20 AUD, 20 NZD, 200 NOK, 85 PLN, 2,500 JPY…
  • 3rd Deposit Bonus – Code – SANDAN: 40 USD, 40 EUR, 40 CAD, 40 AUD, 40 NZD, 400 NOK, 170 PLN, 5,000 JPY…
  • 4th Deposit Bonus – Code – YONDAN: 40 USD, 40 EUR, 40 CAD, 40 AUD, 40 NZD, 400 NOK, 170 PLN, 5,000 JPY…
  • Highroller 1st Deposit Bonus – Code – HIGHROLLER: 1000 USD, 1000 EUR, 1000 CAD, 1000 AUD, 1000 NZD, 10000 NOK, 6000 PLN, 120,000 JPY, 20,000 RUB…
  • Friday Free Spin Party – Code – PARTY: 20 USD, 20 EUR, 20 CAD, 20 AUD, 20 NZD, 200 NOK, 85 PLN, 2,500 JPY…
  • Wednesday Freespins Code – SHINOBI: 20 USD, 20 EUR, 20 CAD, 20 AUD, 20 NZD, 200 NOK, 85 PLN, 2,500 JPY…
  • Sunday Reload Bonus Code – NINJA: 20 USD, 20 EUR, 20 CAD, 20 AUD, 20 NZD, 200 NOK, 85 PLN, 2,500 JPY…

Cryptocurrency Bonuses:

Minimum Deposits for Cryptocurrencies:

  • 1st Deposit Bonus Crypto – Code – SHODAN: 0,00050 BTC, 0,050 BCH, 0,01 ETH, 0,16 LTC, 116 DOGE, 23 USDT (Tether)
  • 2nd Deposit Bonus Crypto Code – NIDAN: 0,00050 BTC, 0,050 BCH, 0,01 ETH, 0,16 LTC, 116 DOGE, 23 USDT (Tether)
  • 3rd Deposit Bonus Crypto – Code – SANDAN: 0,0010 BTC, 0,1 BCH, 0,02 ETH, 0,32 LTC, 232 DOGE, 46 USDT (Tether)
  • 4th Deposit Bonus Crypto – Code – YONDAN: 0,0010 BTC, 0,1 BCH, 0,02 ETH, 0,32 LTC, 232 DOGE, 46 USDT (Tether)
  • Sunday Reload Bonus Crypto – Code – NINJA: 0,00050 BTC, 0,050 BCH, 0,01 ETH, 0,16 LTC, 116 DOGE, 23 USDT (Tether)

Maximum Bonus for Cryptocurrencies:

  • 1st Deposit Bonus Crypto – Code – SHODAN: 1,5 BTC, 112 BCH, 21,6 ETH, 378 LTC, 312816 DOGE, 63321 USDT (Tether)
  • 2nd Deposit Bonus Crypto Code – NIDAN: 1 BTC, 75 BCH, 14,4 ETH, 285 LTC, 200000 DOGE, 42000 USDT (Tether)
  • 3rd Deposit Bonus Crypto – Code – SANDAN: 1 BTC, 75 BCH, 14,4 ETH, 285 LTC, 200000 DOGE, 42000 USDT (Tether)
  • 4th Deposit Bonus Crypto – Code – YONDAN: 1,5 BTC, 112 BCH, 21,6 ETH, 378 LTC, 312816 DOGE, 63321 USDT (Tether)
  • Sunday Reload Bonus Crypto – Code – NINJA: 0,5 BTC, 35 BCH, 12,2 ETH, 142 LTC, 100000 DOGE, 21000 USDT (Tether)

Note: Bonuses for all available cryptocurrencies are based on BTC. Fluctuations between cryptocurrency exchange rates may cause changes in the above sums from time to time. Please refer back to this document to verify current rates.

Please also note that NetEnt games are not available in the following countries: Afghanistan, Albania, Algeria, Angola, Belgium, Bulgaria, Cambodia, Canada, Denmark, Ecuador, Estonia, France, Guyana, Hong Kong, Indonesia, Indonesia, Iran, Iraq, Israel, Italy, Kuwait, Lao, Latvia, Lithuania, Mexico, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Portugal, Romania, Singapore, South Korea, Sudan, Syria, Sweden, Taiwan, Uganda, Yemen, Zimbabwe.

4. Free Spin Wagering: Winnings from PARTY, SHINOBI, and NINJA, or other free spins, as well as any free spin bonuses from the VIP Program, have to be wagered 35 times before they can be withdrawn. Any available no-deposit bonuses from the VIP Program, that are not Freespins, have to be wagered 3 times. All 4 bonuses from the Welcome Pack (SHODAN, NIDAN, SANDAN, YONDAN) have to be wagered before being withdrawable. The matched deposit bonus from NINJA also needs to be wagered before being withdrawable.

  • SHODANYONDAN – 50 times (wager 50x)
  • NIDANSANDAN – 50 times (wager 50x)
  • NINJA – 50 times (wager 50x)

 

Halloween Deposit Promotion

This promotion is valid from October 23rd, through October 31st only on Saturdays (UTC) during this time.
Each player can redeem one of the three available promotion levels once per Saturday.
The promo code for all available offers in the Halloween promotion, is HALLOWEEN

  • Deposit at least $/€20 up to €/$39 – Receive 50% on top your deposit + 20 Free Spins
  • Deposit at least $/€40 up to €/$59 – Receive 80% on top your deposit + 40 Free Spins
  • Deposit at least $/€60 – Receive 100% up to €/$200 on top your deposit + 60 Free Spins

The deposit bonus needs to be wagered 50 times (50x).
The free spins need to be wagered 35 times (35x)
The maximum cashout for any of the free spins is €/$50.
The maximum cashout for any of the deposit bonuses is €/$2000. Deposits and limits in other currencies, including cryptocurrencies, is the respective equivalent of the above amounts.

 

5. All bonus codes must be entered using capital letters only.
Unless otherwise noted, such as in weekly or monthly recurring promotions, each bonus can only be claimed once (1 time).

5.1 Bonus Promotions function in the following way:

Welcome Package

Step 1: Sign up to Casitsu.com and confirm your email address.
Step 2: Make a first deposit of at least 20€/$ or equivalent and use Bonus Code SHODAN.
Step 3: You will receive your deposit bonus and free spins immediately. (Issued only one time, after the first deposit)
Step 4: Subsequent deposits (2nd, 3rd and 4th), have bonus codes NIDAN, SANDAN and YONDAN respectively. Please refer to the table above for depositing details. The codes must be use in sequence with your deposits. The first deposit bonus code needs to be used on your first deposit, the second deposit bonus code must be used on your second deposit, et cetera.
The maximum withdrawable amount from wins on any of these bonuses is 4,000€.

 

Friday Free Spin Party (PARTY)

Step 1: Make a deposit of at least $/€20 and use the bonus code PARTY during the deposit.
Step 2: Go to your account and promotions section and activate the bonus.
Step 3: Check your notifications and click on the game to start playing with your freespins.
This promotion can be redeemed once per week.

 

Wednesday Freespins (SHINOBI)

Step 1: Is it Wednesday UTC? If yes, then make a deposit of at least €/$20 with bonus code SHINOBI.
Step 2: Go to your account and promotions section and activate the bonus.
Step 3: Check your notifications and click on the game to start playing with your freespins.
Max Win during Free Spin session: 50€ and equivalent.
This promotion can be redeemed once per week.

 

Sunday Reloads (NINJA)

Step 1: Is it Sunday UTC? If yes, then make a deposit of at least €/$20 with bonus code NINJA.
Step 2: Go to your account and promotions section and activate the free spins part of the bonus.
Step 3: Check your notifications and click on the game to start playing with your 50 freespins.
Step 4: You should also have the 50% up to €/$100 deposit bonus in your wallet.
This promotion can be redeemed once per week.

 

Cashback Mondays

To get the Monday 10% Cashback, your real money net-loss for the period from Monday to Sunday incl. shall be at least 20 EUR/USD, 30 CAD/AUD/NZD, 200 NOK, 1,800 RUB, 2500 JPY etc, in slots.

To get the 15% Cashback for highrollers, your real money net-loss for the period from Monday to Sunday incl. shall be at least 2,000 EUR/USD, 3,000 CAD/AUD/NZD, 20,000 NOK, 180,000 RUB, 250,000 JPY etc, in slots.

To get the VIP Monday 20% Cashback, you need to be MASTER NINJA in our VIP program and your real money net-loss for the period from Monday to Sunday incl. shall be at least 50 EUR/USD, 75 CAD/AUD/NZD, 500 NOK, 4,500 RUB, 6,250 JPY etc, in slots.

The maximum Cashback amount is 500 EUR/USD, 775 CAD/AUD/NZD, 5,500 NOK, 45,000 RUB, 65,000 JPY and equivalent.

Cashback activation duration is 7 days. The rewarded cashback bonus must be used within 7 days.

To wager the cashback, you need to make bets for an amount 15 times the cashback amount.
A net-loss is defined as the money lost from your deposits, only.

 

Battle Royale Tournament Rewards

Step 1: If you have received a tournament prize, the bonus needs to be activated in your account first. You have 7 days to activate the bonus.
Step 2: After activation, the bonus reward will be added to your active balance as bonus funds, inlcuding wagering requirements.
Step 3: The bonus needs to be wagered to completion within 7 days. Wagering requirement for the Battle Royale Tournament prizes is 5x.

 

The following countries are excluded from any No Deposit Offer

 

No Deposit Bonuses

5.2 Free spins upon registration claimed through any affiliate site may have different conditions applied (i.e. wager, max win). Conditions of the bonus must be checked on the affiliate site, unless otherwise stated. Additionally, to be eligible for a no deposit bonus, player’s account must be confirmed via email. If player fails to confirm the account, no-deposit bonuses cannot be added.

5.3 No deposit bonuses, that are not mentioned in General Bonus Terms and Conditions, offered to players by the casino staff (i.e. the support department, etc.) may have different conditions applied that have to be clarified by players prior to using the no deposit bonuses. The casino staff will do their best to notify players about the conditions applied upon the player’s request. Otherwise, by accepting the no deposit bonus and playing it, the player agreed on the conditions of the no deposit bonus by default.

5.4 The Wagering Requirements for Free and Registration bonuses are fifty (50) times the Bonus sum awarded to you, unless stated otherwise in the Terms and Conditions. (For Registration bonuses, extra spins, free spins and free bonuses which require NO deposit, note that no winnings at all may be withdrawn/transferred until you have made deposit. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn/transferred until the wagering requirements have been met). Unless otherwise stated, the maximum amount of money a player can withdraw from any no-deposit bonus, is EUR 50 / USD 50 / NOK 500 / AUD 50 / CAD 50 / NZD 50 / YEN 5000 and equivalents.

5.5 Withdrawal of money from no-deposit promotions require that players submit their full verification documents. The full list of required documents can be found in our terms and conditions page. Note: In order to withdraw any wins from a no-deposit bonus, we require that you make a deposit within 7 days of receiving the no-deposit bonus.

6. If a player is suspected in abusing the welcome promotion, Casitsu Casino management, at it’s sole discretion, reserves the right to cancel all bonuses and any winnings acquired from them. Bonus free spins, given by Casitsu Casino’s Support Staff at their own discretion, can be obtained only on 2nd and subsequent deposits

7. Take note that game contributions have different percentages towards the wagering requirements:

  • Table Games – Baccarat, Blackjack, Hi-Lo – 10% (except for games with a live dealer)
  • Video Poker – 10%
  • Roulette, Poker – 10% (except for games with a live dealer);
  • Slots – 100% (except for the games listed below)

8. Please note that jackpot games and accumulating games are not available if any bonus is active. Accumulating games are (but not limited to): Bonanza, Scarab Treasure, Wheel of Wealth Special Edition, Wheel of Wealth, Untamed Wolf Pack, Untamed Giant Panda, Untamed Crowned Eagle, Untamed Bengal Tiger, Tomb Raider – Secret of the Sword, Tomb Raider, Spectacular Wheel of Wealth, Scrooge, Peek-a-Boo – 5 Reel, Medusa, Hot Ink, High Society, Untamed Giant Panda, Immortal Romance, High Society, Cool Buck, Beautiful Bones, Castle Builder, Queen of Gold, The Wish Master, Robin Hood: Shifting Riches, Devil’s Delight, Ninja, Dr. Jekyll & Mr. Hyde, WhoSpunIt Plus.

Please also note that bonus funds are available only in slot games.

9. Please be aware of our General Terms and Conditions for abuse of promotions.

 

10. The following games are excluded from the bonus promotion. Click here to view!

 

Also excluded from the bonus promotion are all games with a live dealer. The Casino will make reasonable efforts to prevent players from reaching any of the above games, but if players do manage to reach these games any winnings from these games will be annulled.

11. Players can request a withdrawal of their deposits prior meeting the wagering requirements but keep in mind that the bonus and winnings will be forfeited.

12. When Playing with a bonus, real money will be spent first. Placed bets are subtracted from the player’s cash balance while they are betting, but if no cash is available the deduction will be geared towards the player’s bonus balance.

13. Bonus funds and winnings shall be voided after the expiration of the bonus.

14. When playing with bonus money from matched deposit bonuses, playthrough (wagering) requirements should be first met before player can bet an amount higher than 5 EUR/5 USD/5 AUD/5 NZD/5 CAD/50 NOK/500 RUB etc, unless otherwise stated. This limit applies to a whole game round and includes double up wagers after a game round has been completed. All table games such as blackjack, baccarat, Hi-Lo, videopoker, poker, craps, roulette and others, as well as all live games and arcade games are also included in this limitation. Violation of this rule can lead to cancellation of bonus and all winnings acquired before meeting wagering requirements.

14.1When playing with bonus money from any freespin offer, playthrough (wagering) requirements should be first met before player can bet an amount higher than 2 EUR/2 USD/3 AUD/3 NZD/3 CAD/20 NOK/180 RUB etc, unless otherwise stated. This limit applies to a whole game round and includes double up wagers after a game round has been completed. Violation of this rule can lead to cancellation of bonus and all winnings acquired before meeting wagering requirements.

14.2 The maximum you will ever be able to win while in a free spin session that is not part of a feature buy, or no deposit bonuses issued through one of our bonus promotions unless otherwise stated, is 20 EUR or equivalent in other currencies. To submit a withdrawal request, the account must be fully verified and a minimum deposit must be made.

The maximum winnings that will be paid out resulting from a cashback bonus, comp points bonus, tournament bonus, any deposit bonus will be 10,000 EUR/USD/CAD/AUD/NZD, 100,000 NOK, 50,000 PLN, 250,000 CZK, 1,200,000 JPY. Exceptions are: Welcome bonus, personal VIP bonus or the weekly bonuses.

14.3The special VIP level bonuses for Platinum Katana ($/€30), Diamond Katana ($/€50) and Master Ninja ($/€100), have a maximum win limitation of 500€ or equivalent currency. The win limitation triggers the moment that wagering is completed for this bonus.

14.4The maximum you will ever be able to win and withdraw from any of the welcome promotions SHODAN, SANDAN, NIDAN, YONDAN, or any custom version of these promotions is 4,000€/$ or equivalent in crypto currency. The maximum withdrawable win amount for the HIGHROLLER bonus is 10,000€/$ or equivalent in crypto currency.

15. Any bonus can be cancelled before meeting the wagering requirements. Please contact Casitsu Casino customer support to learn more about cancelling a bonus.

16. Only one deposit bonus can be claimed at a time. Bonuses related to deposit cannot be combined.

17. Casitsu Casino management has the right to void any bonuses or winnings obtained through suspected deceptive behavior.

18. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited.

19. If an account is blocked due to fraud, and the account has a remaining balance, refunds will be issued on deposits made as winnings will be forfeited by a player who violates the terms of use and/or the bonus policy. If a player decides to exclude himself temporarily, and a balance is kept in the account, the funds will only be available to the player once the exclusion has ended, or upon request via email/live chat. In case of permanent exclusion, the player will be advised to request a cash-out as soon as the exclusion-request is received. To recover funds from dormant or closed accounts, players can log in at any time and request a withdrawal of any funds present in the account. Prior closing an account, Casitsu Casino will ensure ensure that all funds have been withdrawn.

20.You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the Games. If any suspicious, improper, fraudulent, or unlawful activities are attempted and/or performed through the use of our services we will be entitled to terminate and/or block your Player Account and seize all funds available through that account. We also reserve the right to disclose any and all details of your Player Account to the relevant authorities.

21. Bonus is automatically cancelled upon active balance reaching amount of 0.05 USD, 0.05 EUR, 0.05 NOK, 0.05 NZD, 0.05 CAD, 0.05 PLN, or less.*

*This term only applies balance tied to bonus, i.e. deposit + bonus or only bonus in case of no deposit bonus, and doesn’t apply funds on player’s balance gained from other deposits or bonuses.

22. If you have made the minimum deposit, but no bonus appeared on your account, please, do not place any bets, and we will credit it manually. In such case, please, contact our support service team here or write us directly at support (at) casitsu.com, or use our live chat feature.

23. In case of any discrepancy between the English version and the non-English version of these Bonus Terms, the English version shall always prevail.

24. Casitsu Casino management has the right to update bonus terms at any time.

25. Players from Sweden are not eligible for any bonus at Casitsu Casino.

REFUND POLICY

A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if a Player alleges that another individual has accessed his/her Player Account.

If you have funding your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available.

Before a refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be refunded.

In case any Credit Card purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the Сredit Сard, and notify all the appropriate authorities and parties.

Dormant Accounts

An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Casino reserves the right to charge a monthly administrative fee of €10 or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive.

You authorize the Casino to debit this fee from your Player Account at the beginning of the month following the day on which your account is deemed inactive, and at the beginning of every subsequent month that your account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.